First, we will discuss your website needs. Whether we need to upgrade your existing site, or start from scratch, we have to first hash out the details of the job. We can email and talk on the phone. One of the things we will discuss is whether you already have a Web Hosting Plan. If not, you will need to purchase one.
After you tell us what you need, we will provide you with an estimate of the time involved for the project. The estimate document will include the details discussed, which are called website specifications. These specifications should be as specific as possible, so you know exactly what you're paying for.
Once you receive the estimate, you will review it, and inform us of any changes to the specifications. If you decide to go forward with Candyweb you can simply inform us that you agree with the estimate. We will then begin work.
On the first project for new clients, we generally ask for a percentage of the estimated price as an initial deposit. After that, we bill weekly, based on the number of hours worked.
Once your project is completed, you can review it and make changes. It is generally advisable to wait until project completion to request new features or other changes. These requests will take additional time above your original estimate, and can be considered as 'Add On' projects. Sometimes though, it's just easier to adjust things as we go. We are quite flexible about this, but we will let you know when these requests are going to extend the project beyond the original budget.